Privacy Policy and Cookies

As a data controller, we undertake to collect the personal data of each registered player following the gambling laws, which will allow further participation in the games and provide them with additional offers: promotions and bonuses.

Privacy Policy explains what personal data we collect from players, for what purpose we collect it and how it will be used in the future.

By registering a player account at Berton House Online Casino, you agree to this Privacy Policy. If you do not agree to the terms of this Privacy Policy and do not wish to provide us with all necessary information, please do not use this website.

We want to draw your attention to our Privacy Policy agreement between the player and the Company. Therefore, we may make changes to this Policy from time to time. We will do our best to ensure that each user is notified, and we encourage each player to review this Privacy Policy regularly. Your continued use of the website and/or its services will constitute your full acceptance of this Privacy Policy.

Information we collect

Personal information that the Casino may request from a player for its use and processing includes the following:

a) Any information you provide to us when you complete your account registration forms, as well as any other information you additionally provide via the website or email (e.g. name, date of birth, email address, phone number);

b) Retention of correspondence with our website support, chat, email and other forms of communication;

c) All transaction history in the Player Account, whether through the Website (s) or other means of communication;

d) Website logs and their data, including traffic data, GeoIP location data;

e) Documents requested by us from the Casino to verify your account, process deposits or withdrawals, and conduct fraud prevention checks. These may include passport scans, payrolls, bank statements, etc.

How we use this information

Once we have received all of your personal information, we will send it for processing to provide further services on the site. They will be used for the following purposes:

a) Betting and transaction processing. It includes the use of the credit cards you enter as well as various online payments and systems;

b) Provision of gaming services on our part;

c) Customer support helping you set up and manage your account;

d) Performing the necessary checks;

e) Providing players who have registered on our website with information about promotional offers or providing promotional information from business partners, associations and affiliates (only if players have explicitly agreed to receive such marketing materials);

f) Monitoring transactions to prevent fraud, abuse of conditions, money laundering and other illegal or irregular gaming activity;

If you do not wish to receive notifications of advertising and marketing campaigns and materials, you may unsubscribe in your account settings or by emailing us at [email protected]

Obtaining personal information

Our Casino does not collect information about you unless you agree to this. However, the Casino may collect all your data through a robotic system if you provide such information when using our services and interacting with us.

Data recipients

Our Casino may share your data about you with other companies in our group of companies and our business partners. The processing of data containing your information may be carried out by the Company or another company within our group of companies, which may use a third party to carry out such data processing tasks.

Passing your data onto third parties

Your data is kept secret and will not be passed on to third parties.

Data retention

You may decide at any time to close Your Account. Once your account has been closed, your data will be stored on the Casino Website for such a period as the law may require. The data will only be used if the competent authorities require it in cases of requests regarding financial and fiscal records, fraud, money laundering or investigation of any other illegal activity.

Security of your data

We hereby acknowledge that we will only use your data to manage your account, to protect your personal data.

Consequently, the Casino is obliged to protect your information and data under good business practices and applicable regulations. Our Casino provides a secure service, taking all adequate measures to ensure that all data you have provided to us remains secure.

Cookie policy

While visiting our Casino, the robot system collects all data about your visits, IP addresses, and browsers from which you access the site. This is to protect the security of your account and your money.

Our Casino does not automatically use the data collected to identify you personally without your further consent. Cookies and similar tracking tools are used to collect information. Cookies are small text files stored on your PC or equipment when you visit our website.

While cookies are necessary for the site to function properly, they also help improve the site to provide better services to our customers. In terms of functionality, cookies allow us to analyze your use of the online casino pages and your preferences (e.g. session key, language or region) to save those preferences.